Return Policy – Simply Framed
Return Policy
We are unable to accept returns or exchanges. All orders are custom-made to order and sales are final.
Looking for samples?
- Not sure which frame moulding to pick? Get to know our mouldings firsthand before making a purchase.To request samples, please email hello@simplyframed.com. You can browse our core collection here.
Have an issue with your order?
- If your order is lost, stolen, or damaged, email hello@simplyframed.com with your order number within 14 days of the delivery date or expected delivery date.
- Orders reported lost or stolen outside of the 14 days, or without photographic evidence of the damage and packaging materials, will not qualify for replacement or reimbursement.
File too large
We can accept image files up to MB, but your file is MB.
Please upload an image
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Please wait while we process your image.
For large files, this may take a minute.
By continuing, you affirm that you have permission to print this file.
Print quality is important to us
We noticed that your image will print at DPI (dots per inch). This may be fine, but if you prefer a higher print resolution, . Read more about our file size recommendations here.
Print quality is important to us
Frame model upgraded
This frame style is available up to size (artwork plus mat). Your frame has been upgraded to the most similar frame model available to accommodate your larger size.
Ok
Frame model changed
This frame style is not compatible with the last selection. Your frame has been changed to .
Mat added
We added a mat to your frame so that it meets our minimum size requirements ( minimum on each side).
Ok
Art size too large
Please choose art dimensions up to 48 x 72 inches.
Frame size too large
Please choose frame interior dimensions (art size plus mat) up to 48 x 72 inches.
404
The art you are looking for cannot be found.
Are you an artist?
Consider partnering with Simply Framed! Find details on our Trade page.
Hello, Apartment Therapy readers!
I've already chosen one of my favorite frame options from Simply Framed, but feel free to customize it to match your style.
Let's go!
Hello, Apartment Therapy readers!
I've already pre-set the choices in the frame builder, so all you have to do is select your art type, enter the size, and choose your frame color. It's all good!
Let's go!
Hello, Apartment Therapy readers!
I've already pre-set the choices in the frame builder, so all you have to do is upload your file, choose the print size and frame color. It's all good!
Let's go!
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